Privacy Policy

Privacy Policy

Last Updated: December 1, 2025

This Privacy Policy explains how SniffAIR collects and uses your information when you use our website and purchase our products through shop.sniffair.eu (WooCommerce).

1. Information We Collect

When you place an order:

  • Name, email, phone number
  • Shipping address
  • Order details and special requests

Website usage:

  • Google Analytics for website improvement
  • Your theme preference and game progress (stored in your browser only)

2. Legal Bases for Processing (GDPR Art. 6)

  • Performance of a contract – to process and fulfill your orders (Art. 6(1)(b))
  • Legal obligation – to retain transaction records for tax and accounting (Art. 6(1)(c))
  • Legitimate interests – to improve our site and services (analytics, fraud prevention) (Art. 6(1)(f))
  • Consent – for optional communications or marketing where applicable (Art. 6(1)(a)); you may withdraw consent at any time

3. How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Customer service
  • Improve our website experience

4. Data Sharing

We only share your data with:

  • Revolut – for secure payment processing
  • Shipping companies – for order delivery
  • Google Analytics – for website statistics (aggregated and anonymous reports)

We never sell your personal information to third parties.

5. Data Security

Your data is protected with SSL encryption and secure servers. Payment information is processed by Revolut and is never stored on our servers.

6. Your Rights

Under GDPR, you have the right to request access, rectification, erasure, restriction of processing, data portability, and to object to processing based on legitimate interests. Where processing is based on consent, you may withdraw consent at any time.

7. Cookies

We use Google Analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings.

8. Data Retention

Order information is kept for 7 years as required by applicable accounting and tax laws. You may request deletion of other data where legally permissible.

9. Contact & Supervisory Authority

For privacy-related questions or requests, contact us at:

You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP): https://www.azop.hr

10. Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated date.