PRIVACY POLICY

Last Updated: June 21, 2026

This Privacy Policy explains how SniffAIR collects and uses your information when you use our website and purchase our products through shop.sniffair.eu (WooCommerce). It also covers our use of cookies and similar technologies.

1. Information We Collect

When you place an order:

  • Name, email, phone number
  • Shipping address
  • Order details and special requests

Website usage:

  • Google Analytics 4 – traffic and usage statistics to improve the site
  • Advertising & audience data (only with your consent): Google Analytics advertising features (Google Signals), which may collect aggregated demographics (age, gender, interests), enable cross-device measurement and remarketing audiences
  • Your theme preference and game progress (stored in your browser only)

2. Legal Bases for Processing (GDPR Art. 6)

  • Performance of a contract – to process and fulfill your orders (Art. 6(1)(b))
  • Legal obligation – to retain transaction records for tax and accounting (Art. 6(1)(c))
  • Legitimate interests – to secure and improve our site, e.g. fraud prevention (Art. 6(1)(f))
  • Consent – for analytics, advertising cookies and optional marketing (Art. 6(1)(a)); you may withdraw consent at any time

3. How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Customer service
  • Improve our website experience and measure performance

4. Data Sharing

We only share your data with:

  • Revolut – for secure payment processing
  • Shipping companies – for order delivery
  • Google (Analytics & advertising) – website statistics and, with your consent, advertising/remarketing features (Google Signals)

We never sell your personal information to third parties.

Some providers (e.g. Google) may process data outside the EEA under appropriate safeguards (EU Standard Contractual Clauses).

5. Data Security

Your data is protected with SSL encryption and secure servers. Payment information is processed by Revolut and is never stored on our servers.

6. Your Rights

Under GDPR, you have the right to request access, rectification, erasure, restriction of processing, data portability, and to object to processing based on legitimate interests. Where processing is based on consent, you may withdraw consent at any time.

7. Cookies

We use cookies and similar technologies. Essential cookies (required for the site and checkout) are always active. Optional cookies – analytics and, where enabled, advertising – are set only after you accept them via our cookie banner.

We use Google Consent Mode v2, so no analytics or advertising cookies are placed until you consent. You can change or withdraw your choice at any time via the “Manage consent” link on the site.

Main cookies we use:

  • Essential – WooCommerce cart, checkout and security cookies (required to shop)
  • Analytics (Google Analytics 4) – _ga, _ga_<ID> – distinguish users and measure traffic (up to 13 months)
  • Advertising (with consent) – Google advertising cookies for remarketing and audience measurement

8. Data Retention

Order information is kept for 7 years as required by applicable accounting and tax laws. Analytics data is retained for up to 14 months. You may request deletion of other data where legally permissible.

9. Contact & Supervisory Authority

For privacy-related questions or requests, contact us at:

You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP): azop.hr.

Data controller: Biro 167 – Obrt za marketing i savjetovanje, Bihaćka 1, 51000 Rijeka, Croatia (OIB 33775618811).

10. Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated date.